Frequently Asked Questions:
1. What products do you offer?
We offer a wide variety of premium dry fruits and nuts, including almonds, cashews, walnuts, pistachios, raisins, apricots, and many others. We also provide gift packs and customized orders for corporate gifting and special occasions.
2. Are your products fresh?
Yes! We take pride in offering only the freshest products. Our dry fruits and nuts are sourced from trusted suppliers, and we ensure proper storage and handling to maintain the quality and freshness of every product.
3. Do you offer international shipping?
Yes, we do offer international shipping to select countries. Shipping fees and delivery times vary depending on the destination. Please check our shipping policy for more details.
4. How can I place an order?
You can place an order easily through our website. Simply browse our products, add them to your cart, and proceed to checkout. You can pay using various secure payment methods, including credit/debit cards, net banking, UPI, or cash on delivery (COD) in select areas.
5. How can I pay for my order?
We accept payments via:
- Credit and debit cards (Visa, MasterCard, American Express)
- Net banking
- UPI payments (Google Pay, PhonePe, etc.)
- Cash on Delivery (COD) in select areas
6. Can I modify or cancel my order?
If you wish to modify or cancel your order, please contact us as soon as possible. You can cancel orders before they are shipped. Once the order has been shipped, it cannot be canceled, but you can initiate a return after receiving the product. Please refer to our Return and Refund Policy for more details.
7. Do you provide gift packaging?
Yes, we offer attractive gift packaging for our products. If you are purchasing dry fruits and nuts as a gift, please let us know, and we’ll ensure it’s beautifully packed.
8. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately with photos of the product and packaging. We will assist you in arranging a return or exchange as per our Return and Refund Policy.
9. How do I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your order on the courier’s website.
10. How do I store dry fruits and nuts?
For the best quality and freshness, we recommend storing dry fruits and nuts in an airtight container in a cool, dry place, away from direct sunlight. You can refrigerate them for extended shelf life, but please allow them to return to room temperature before consuming.
11. How can I contact customer support?
If you have any questions or need assistance, please contact our customer support team at:
Email: ranabaghjidryfruits@gmail.com
Phone: 8079020257