At Ranabagh Ji Dry Fruit and Nuts Supplier (OPC) Private Limited, we are committed to delivering your orders in the most timely and efficient manner. Please review our shipping policy to understand how we handle your orders.

1. Order Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and public holidays).
  • Orders placed after 3 PM (local time) will be processed on the next business day.
  • If there is a delay in processing your order, we will notify you via email or phone.

2. Shipping Methods and Delivery Time

  • We offer a variety of shipping methods, including standard and express delivery.
  • Standard Shipping typically takes 5-7 business days (depending on your location).
  • Express Shipping typically takes 2-3 business days (depending on your location).
  • Please note that delivery times may vary based on external factors such as holidays, weather conditions, or carrier delays.

3. Shipping Charges

  • Shipping charges are calculated based on the size, weight, and destination of your order. You can view the shipping cost before completing your order during checkout.
  • Free shipping may be available on certain promotions or for orders over a specific amount. Details will be provided on the website at checkout.

4. International Shipping

  • We currently offer shipping within [list of countries or regions]. International shipping charges will vary depending on the destination, order weight, and delivery method selected.
  • Any customs duties, taxes, or import charges are the responsibility of the customer and will not be covered by Ranabagh Ji Dry Fruit and Nuts Supplier (OPC) Private Limited.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
  • You can use the tracking number to monitor the status of your order on the respective carrier’s website.

6. Address Accuracy

  • Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
  • If there is an issue with the address provided, please contact us immediately so we can assist in correcting it before shipment.

7. Order Status

  • You will receive email updates regarding your order status, including when your order is shipped and when it is out for delivery.
  • If you have any questions regarding your order, please feel free to reach out to our customer service team.

8. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • In certain cases, if the delivery address is in a remote area, we may not be able to fulfill the shipping request. If this occurs, we will inform you promptly and offer an alternative solution.

9. Lost or Damaged Packages

  • We are not responsible for lost or stolen packages once they are delivered. Please ensure that someone is available to receive the shipment at the address provided.
  • If your package arrives damaged, please contact us immediately with photos of the damaged product and packaging. We will work with the carrier to resolve the issue and assist you with a return or exchange if applicable.

10. Contact Us